The Good Food Collective

My Account

Manage Your Shares

All orders close on THURSDAY at midnight for the FOLLOWING week. If you have a recurring order your card will be charged every THURSDAY. If you prepaid you will still get a confirmation email on Thursday, but your card will not be charged.

All changes to existing subscriptions must be made by WEDNESDAY at midnight for the FOLLOWING weeks distributions. If you would like to change your location please give us a call or email.

Questions about how to order? Watch this handy video!

 

MANAGING YOUR SUBSCRIPTION
If you signed up for recurring orders (prepay or not) you should be able to manage your subscription online. Here, you can skip deliveries, update your credit card or shipping info, change quantities, swap shares (limited to similar items) and add shares.

1. Skip a week
a. on thegoodfoodcollective.com go to your account (little person icon in the top right)
b. log in (there you will see past charges)
c. click "Manage Subscription" (for managing future orders)
d. click on the order you'd like to skip
e. select the date that is the THURSDAY BEFORE you want to skip your shares and hit skip (ie. skip 7/6 to not receive food the week of 7/10-14)

 
2. Swap a share
a. on thegoodfoodcollective.com go to your account (little person icon in the top right)
b. log in (there you will see past charges)
c. click "Manage Subscription" (for managing future orders)
d. next to an order you'd like to modify, select "Manage your Good Food Shares"
e. select swap product - a window will open and you will be able to swap your shares (limited to similar items). 

 
3. Change frequency
a. on thegoodfoodcollective.com go to your account (little person icon in the top right)
b. log in (there you will see past charges)
c. click "Manage Subscription" (for managing future orders)
d. click on the delivery frequency "every 1 week(s)" or "every 2 week(s)" etc. 
e. a window will pop up -  change the interval and hit update.